|Why do I have to have an account to purchase music?
The information we need to process your order is the same information for creating an account. Creating an account will also simplify your future purchases.
Do you sell internationally?
Yes. We are able to sell to anyone with a PayPal account or credit card accepted by PayPal.
How do I purchase music?
Follow the steps in our How to Shop on ChapelMusic.com guide.
How do I delete an account?
Please use the Contact Us page on this site and ask that your account be removed. You will be contacted via your accountís email address to verify that you intend for your account to be deleted and all your order history lost. When you confirm the request, we will remove your account. Please note that product reviews you left on the site become public and may remain on the site after your account has been deleted.
What payment options do you accept?
We only accept payment through PayPal at this time. PayPal allows you to purchase through their account or with a major credit card.
Can I purchase gift certificates?
Unfortunately, we are not able to process gift certificates at this time.
How do you calculate taxes on my purchases?
Sales tax is based on your billing zip code, which must be within the United States.
What sample rate is used to create the MP3ís?
Unless otherwise noted in the album description, the sample rate is 256 or higher.
May I copy downloaded tracks to my MP3 player or put them on CDs?
Yes. You may legally make copies for your own personal use. You may not share these tracks with others as that would violate US copyright laws. We encourage you to make backup copies of your music purchases.
May I share downloaded music with others?
No. Sharing music with others would violate US copyright laws.
I donít have a PayPal account; can I still purchase music from your site?
Unfortunately as this time we are only able to accept credit card payments via PayPal. We hope to add additional payment options in the future.
What if I want to purchase a physical CD instead of downloading electronic files?
Sales of physical CDs are handled through our partner site, AdventistBookCenter.com.
How many times may I download my purchases?
Your purchases will be available for download for 14 days after your purchase. You will be able to download your purchases up to 5 times (for your personal use) during that time.
How do I leave a product review?
To help reduce the likelihood of spam messages appearing in our product reviews, we ask that you create an account before leaving a product review.
How can I have my music sold on ChapelMusic.com?
ChapelMusic.com follows the same submission guidelines and policies as Chapelģ Music. You can find these guidelines on the Music Submissions page of the Pacific Press web site.